Top ferry operator award

P&O Ferries was named Ferry Operator of the Year at the British Travel Awards 2011, which is widely regarded as the ‘Oscars’ of the travel industry.

The company was also voted Best Cross Channel Operator and Best Ferry Operator (other routes) for its services from Hull to Rotterdam and Zeebrugge. More than 700,000 votes were cast by members of the public and travel trade professionals and the awards were presented at a ceremony in London hosted by writer and broadcaster Gyles Brandreth.

It is the fifth consecutive year that P&O Ferries has taken the top ferry operator title at the awards, which was established in 2005. The mix of public and trade votes makes the British Travel Awards a benchmark of excellence for travel companies and the awards process includes a comprehensive consumer survey that makes it the UK’s largest measure of public opinion about the travel industry.

Simon Johnson, Passenger Services Director of P&O Ferries, collected the awards on behalf of the company and said: “We’re delighted to have been voted top ferry company by our customers and I’m grateful to the front line staff at our ports and on board our ships who make such a huge contribution to the P&O Ferries travel experience. It is the quality service that these teams provide on a daily basis that helps to consistently mark us out as first choice for ferry customers. This has been an exciting year for the company, with the delivery of our new Dover-Calais ship, the Spirit of Britain, and to end the year on a high by picking up this top award is a fantastic achievement.”

Contacts:
Chris Laming, Brian Rees, Natalie Hardy, Michelle Ulyatt
Tel: +44(0)1304 863833 (24 hours)
E-mail: communications@POferries.com